Effective: August 25, 2026 | Version: 1.0
Your trust and privacy are important to us. We are committed to treating your personal information with the care and respect it deserves. This Privacy Policy explains how Badger Fulfillment Group (“Badger FG,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit badgerfg.com (the “Site”), request a quote or consultation, or otherwise communicate with us through the Site.
This policy covers the Site and our sales and marketing communications. It does not govern the order and shipment data we handle on behalf of the brands who hire us to fulfill their orders. That information is governed by our agreement with the brand, and Section 7 explains how it works.
For purposes of this Privacy Policy, “you” and “your” means you as a visitor to the Site, a client or prospective client, a job applicant, or another individual whose information we collect through the Site.
Please read this Privacy Policy carefully. By using or accessing the Site, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use the Site.
We may collect the following types of information:
We do not process payments on this Site, so we do not collect payment card information through the Site. If you engage our services, billing is handled separately by invoice, as described to you at that time.
We do not collect sensitive personal information through the Site, and we do not use the Site to collect information from children.
We may automatically collect certain information about your interaction with the Site (“Usage Data”). To do this, we use cookies, pixels, tags, and similar technologies (“Cookies”). Usage Data may include device information, browser information, network connection information, your IP address, the pages you view, and how you arrived at the Site.
You can control cookies through your browser settings. Blocking cookies may affect how parts of the Site work.
| Category | What It Does | Can You Turn It Off? |
|---|---|---|
| Strictly necessary | Site security, bot protection, content delivery, form submission, and accessibility settings. | No. The Site will not function without these. |
| Analytics | Tells us which pages get read, where visitors come from, and where they drop off, so we can improve the Site. | Yes, through your browser settings. |
| Marketing and attribution | Connects a form fill or a page view to a campaign so we know which outreach is working. | Yes, through your browser settings. |
We work with a small set of trusted vendors to run the Site and our sales and marketing operations. Each one receives only the information it needs to do its job, and each one is bound by contract to protect it. The current list is below.
| Vendor or Tool | What We Use It For | Data Involved |
|---|---|---|
| HubSpot | Customer relationship management, Site contact and quote forms, marketing and sales email, page analytics | Contact details, form submissions, email engagement, Site activity |
| Google Analytics | Site traffic and behavior analytics | Usage data, device and browser information, IP address |
| Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Excel) |
Email, calendar, meetings, file storage, internal reporting | Communications, contact details, documents and account records |
| WordPress hosting and Cloudflare | Site hosting, content delivery, and security | Usage data, IP address, security logs |
| Trustindex and Google Reviews | Displays customer reviews on the Site | Publicly posted review content and reviewer name |
| Accessibly | Site accessibility widget | Accessibility preference settings, usage data |
| DocuSign | Electronic signature for agreements and onboarding paperwork | Name, email address, signature and audit trail |
| QuickBooks | Invoicing, collections, and financial records | Billing contact details and transaction records |
We use the information we collect to:
If you are in the United Kingdom, the European Economic Area, or another region with similar law, we process personal information on the following bases: to perform a contract with you, to pursue our legitimate interests in operating and growing the business, to comply with a legal obligation, or with your consent where consent is required. You may withdraw consent at any time.
We do not sell, rent, or trade your personal information, and we do not share it for cross-context behavioral advertising. We may share your information as follows:
Fulfillment is our business, so this is worth stating plainly even though it sits outside the Site. When a brand hires us to pick, pack, and ship its orders, that brand sends us the information we need to get a package to a person. That typically includes recipient name, shipping address, email address, phone number, and order contents.
For that information, the brand is the controller and Badger FG is the service provider and processor. We use it only to perform the fulfillment, shipping, returns, and reporting services our client asked for, and we share it only with the carriers who deliver the package and the warehouse system that manages it. We do not sell it, we do not market to those recipients, and we do not use it to build our own lists. How we handle it is governed by our agreement with the brand, not by this policy.
If you are a consumer who placed an order and you want to access, correct, or delete your information, contact the brand you ordered from. They can reach us and we will support their request. You are also welcome to write to us at info@badgerfg.com and we will route you to the right place.
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us at info@badgerfg.com. We will verify your request using the information we already hold, and we will respond within the time frame required by applicable law, generally within 45 days. You may use an authorized agent to submit a request on your behalf, in which case we will ask for proof of their authority.
The Site is not directed to children, and we do not knowingly collect personal information from children under 13, or the relevant minimum age in your jurisdiction, without appropriate parental or guardian consent. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms are defined under applicable law, the personal information of individuals under 16 years of age.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@badgerfg.com so we can review and delete it as appropriate.
We implement reasonable administrative, technical, and physical security measures designed to protect personal information. These include access controls and role-based permissions in our systems, multi-factor authentication on business accounts, encryption of data in transit, and vendor agreements that require comparable protections.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive information to us through unsecured channels.
We retain personal information for as long as necessary to respond to your inquiry, maintain our business relationship with you, comply with legal or contractual obligations, resolve disputes, and enforce our agreements. Our general practice for information collected through the Site:
| Type of Record | Retention |
|---|---|
| Site inquiries that do not become clients | Up to 24 months from last contact, then deleted or de-identified |
| Client contact and account records | For the life of the engagement plus the period required by contract and tax rules |
| Marketing contacts | Until you unsubscribe, plus a suppression record so we do not contact you again |
| Job applicant records | Up to 12 months after the hiring decision, unless you ask us to keep them longer |
| Site analytics and security logs | Up to 14 months, per our analytics and hosting settings |
We may receive information about you from third parties. For example, from the platforms listed in Section 3, from publicly available business sources when we research a prospective client, from referral partners who introduce us, and from tracking technologies such as pixels and web beacons when you interact with our advertisements or emails. Any information we receive this way is treated in accordance with this Privacy Policy.
The Site contains links to third-party websites and embedded third-party content, including our reviews widget. We are not responsible for the privacy practices or content of those services, and we encourage you to review their privacy policies directly.
Badger FG operates in the United States, and our systems and vendors store and process information in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country. Where required, we rely on appropriate safeguards for those transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this page, update the “Effective” date above, and take any further steps required by applicable law. Material changes will be flagged at the top of this page for at least 30 days.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at info@badgerfg.com.
Badger Fulfillment Group
13 Dogs Way
Harvard, Illinois 60033